Our Team
Built by people who've worked in and around behavioral health practice operations
Behavioral health intake is a specific, human problem. Our team brings the clinical context, the engineering depth, and the product empathy to build something the field actually needs.
Leadership
The founding team
Rachel Thornton
CEO & Founder
10 years in behavioral health practice administration and health technology. Founded Intakeful after watching intake coordinators spend afternoons on paper forms while at-risk patients waited.
Marcus Chen
CTO & Co-Founder
Health data engineer with deep FHIR/HL7 background. Previously built interoperability infrastructure at a health system integration vendor. Designed Intakeful's intake data architecture and EHR integration layer.
Simone Okafor
Head of Clinical Partnerships
Licensed clinical social worker and behavioral health network administrator. Brings deep relationships with group practice clinical directors and firsthand knowledge of what behavioral health practices actually need from intake software.
David Nkosi
Head of Product
Six years in practice management software product development at healthcare SaaS companies. Focuses on the front-desk and clinician experience — ensuring Intakeful reduces burden rather than creating new workflows.
Clinical Advisors
Grounded in clinical practice
Our clinical advisors ensure Intakeful is built for how behavioral health clinical work actually flows — not how software engineers imagine it does.
Dr. Patricia Vance
Clinical Advisor — Assessment & Intake
Licensed clinical psychologist with 20 years in outpatient behavioral health assessment. Specializes in intake and psychological assessment workflows. Advises on validated instrument integration and clinical routing logic design.
Kevin Ashford, LMFT
Clinical Advisor — Practice Operations
Licensed marriage and family therapist and owner of a 12-clinician behavioral health group practice. Has operated the exact front-desk intake workflow Intakeful is designed to improve. Advises on practice operational fit and implementation design.
Questions? Talk to someone who knows the product
We're a small team that talks directly to practices
Reach us at [email protected] or schedule a 30-minute walkthrough. You'll talk to someone who understands behavioral health intake — not a generic sales script.