Privacy Policy

1. Introduction

Intakeful, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website intakeful.com and use our services.

This policy governs information collected through our marketing website. For information about how we handle protected health information (PHI) processed through our intake software platform, please refer to our Business Associate Agreement (BAA), which governs our obligations as a business associate under HIPAA.

2. Information We Collect

2.1 Information You Provide

We may collect information you provide directly to us, such as when you:

• Fill out a contact or inquiry form
• Subscribe to our newsletter or practice resources blog
• Request a walkthrough or start a free trial
• Communicate with us via email

This information may include your name, email address, phone number, practice name, practice size, role, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring website
• Device type and operating system

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you newsletters and practice resource content (with your consent)
• Improve our website and services
• Analyze website traffic and usage patterns
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience on our website. For more information about our use of cookies, please see our Cookie Policy.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our intake software platform is designed with security controls to support compliance with HIPAA Privacy and Security Rules. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access and receive a copy of your data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise any of these rights, please contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites, including EHR vendors and clinical resources. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Intakeful, Inc.
315 Deaderick Street, Suite 1100
Nashville, TN 37238
Email: [email protected]